Tuesday
September 10th
Wednesday
September 11th
Thursday
September 12th
Friday
September 13th
Tuesday, September 10th

Intro and Configuration

Morning Session 1

Basic Site Track

Basic Study Build

Advanced Site Track

Importing Protocols & Patients

Advanced Enterprise Track

System Notification (audit, study triggers)

Break

Morning Session 2

Basic Site Track

Managing Patients

Advanced Site Track

Importing Visit Completions

Advanced Enterprise Track

Milestones and Actions

Break

Morning Session 3

Basic Site Track

Patient Recruitment

Advanced Site Track

Advanced Web Recruitment

Advanced Enterprise Track

Resource Reviews

Lunch

Afternoon Session 1

Basic Site Track

Scheduling & Visit Management

Advanced Site Track

Patient Reminders

Advanced Enterprise Track

Fixed Budget Automation Plans & Library

Break

Afternoon Session 2

Basic Site Track

Managing Calendars

Advanced Site Track

Billing Review

Advanced Enterprise Track

Customizing Financial Exports

Break

Afternoon Session 3

Basic Site Track

Invoicing, Payments & Reconciliation, Checklists

Advanced Site Track

Staff Timesheets, Customizing Documents and Statuses, BI Tool, Tips for Balancing studies/budgets, cost allocation

Advanced Enterprise Track

BI Tool Training, Underutilized Reports

Wednesday, September 11th
8:00 am - 9:00 am

Breakfast

9:00 am - 9:20 am

Conference Welcome

Please join us for a welcome to the conference. We share what we’ve been up to since last year, what we have planned for the week and where we are headed in the future.

9:20 am - 10:30 am

On the Horizon: What’s Next in 2o20

Speakers
  • Cooper VanLare
    Cooper VanLare
    Commercialization Manager, Bio-Optronics
  • Laku Adedoyin
    Laku Adedoyin
    CTO, Bio-Optronics
10:30 am - 11:00 am

Break

11:00 am - 12:00 pm

Site Operations Management Track

Patient Engagement

Learn how to utilize technology to improve patient engagement and retention at your site. Check out the latest features from CCTrialSuite, including CCPay and CCText. Attendees will also learn best practices from research sites already utilizing these tools.

Session Type: Presentation & Panel

Panel spots still available. Let us know you want to speak!

Speaker
  • Mary Pat Cottengim
    Mary Pat Cottengim
    User Experience Manager, Bio-Optronics

Central Research Management Track

Central Office Management

Learn about how one CCCTMS customer consolidated their research operations, how it was implemented, and lessons learned along the way.

Session Type: Presentation & Panel Q&A

Speakers
  • Laura Canter
    Laura Canter
    Manager of Mercy Clinical and Hospital Research for the Central and West Regions, Mercy Research
  • Aubrey Smith
    Aubrey Smith
    Manager of Business Operations, Mercy Research
  • Jana Dock
    Jana Dock
    Director, Mercy Research
  • Tiffani Smith
    Tiffani Smith
    Manager of Business Operations, Mercy Research
  • Suzanne Nicholl
    Suzanne Nicholl
    Senior Account Manager, Bio-Optronics
12:00 pm - 1:00 pm

Lunch

1:00 pm - 2:00 pm

Site Operations Management Track

Negotiations

Learn best practices to get all of your costs covered in your budget. See how you can use CCCTMS to track your actual costs and improve future negotiations.

Session Type: Panel

Speakers
  • Casey Kappenman
    Casey Kappenman
    Research Systems Manager, Texas Heart Institute
  • Karen Hickson
    Karen Hickson
    Director of Business Development, Clinical Research Atlanta
  • Katie Gaiek
    Katie Gaiek
    Sales Executive, Bio-Optronics

Central Research Management Track

Regulatory Compliance

Compliance horror stories – learn from other CC customers have navigated compliance scares at their organizations and come out successfully.

Session Type: Panel

Panel spots still available. Let us know you want to speak!

Speaker
  • Candida Barlow
    Candida Barlow
    Senior Account Manager, Bio-Optronics
2:00 pm - 3:00 pm

Site Operations Management Track

Capturing Lost Revenue

Real stories about how other CCCTMS research sites have recovered hundreds of thousands of dollars with advanced financial tools and reports. Attendees can interact with these users and learn how they can combine processes and technology to capture everything that’s owed.

Session Type: Panel

Panel spots still available. Let us know you want to speak!

Speakers
  • Chelsey Stephens
    Chelsey Stephens
    Senior Account Manager, Bio-Optronics
  • Kimber Breeden
    Kimber Breeden
    Meridian Clinical Research
  • Kristi Etchberger
    Kristi Etchberger
    Partner, Clinical Research Billing

Central Research Management Track

Integrated Research Organization

Learn about how we envision all the applications used to manage research can be integrated to improve clinical trial management. We’ll discuss our current collaborations, and where we’re headed in the future.

Session Type: Panel

Panel spots still available. Let us know you want to speak!

Speakers
  • Kate Yawman
    Kate Yawman
    Product Line Manager, Bio-Optronics
  • Alex Guilloux
    Alex Guilloux
    Queens Medical Center
3:00 pm - 4:00 pm

Clinical Research Family Feud

Put your knowledge of clinical research to the test as we team up to play Clinical Research Family Feud!

OR:

Oncology User Group

Participate in the first in-person meeting of the Oncology User Community. Share best practices, discuss challenges, and tell us what tools you would need to conduct your oncology trials more effectively in CCCTMS.

4:00 pm - 6:00 pm

Happy Hour

6:00 pm -

Organized Networking Dinners

Thursday, September 12th
8:00 am - 9:00 am

Breakfast

9:00 am - 9:30 am

Finance Project Update

9:30 am - 10:30 am

Tracking Study Milestones & Metrics

Improving study startup and study execution timelines lead to better results for everyone, and the first step is tracking metrics to learn how to improve. Customers will share insights and best practices on which metrics to track, how to track them, and tips to make improvements to reduce cycle times.

Speakers
  • Dawn Pittinger
    Dawn Pittinger
    Senior Account Manager, Bio-Optronics
  • Kate Vacca
    Kate Vacca
    Project Manager, Bio-Optronics
  • Ben Chisum
    Ben Chisum
    CTMS Administrator, Intermountain Healthcare
  • Pallavi Ranade
    Pallavi Ranade
    Senior Software Engineer, Intermountain Healthcare
  • Wendy Gedanken
    Wendy Gedanken
    Clinical Systems Administration Manager, Frenova
10:30 am - 11:00 am

Break

11:00 am - 12:00 pm

Site Operations Management Track

Time Tracking / Staff Management

Understand how tracking staff time spent can improve study quality, enhance the patient experience and reduce trial delays. What’s more, we’ll share tips on how to use this data to manage your study team and negotiate more confidently with sponsors and CROs.

Session Type: Panel

Panel spots still available. Let us know you want to speak!

Speakers
  • Cody Blowers
    Cody Blowers
    Technology Manager, JBR Clinical Research.
  • Joe Dye
    Joe Dye
    Project Manager, Bio-Optronics

Central Research Management Track

Capturing Lost Revenue

Real stories about how other CCCTMS users have recovered hundreds of thousands of dollars with advanced financial tools and reports. Attendees can interact with these users and learn how they can combine processes and technology to capture everything that’s owed.

Session Type: Panel

Speakers
  • Alyssa Neimark
    Alyssa Neimark
    Research Financial Analyst, Carle Foundation Hospital
  • Gwen Sapper
    Gwen Sapper
    National Finance Manager, CHI
  • Michelle Smith
    Michelle Smith
    Research Program Manager, Ascension Healthcare
  • Mary Korndoerfer
    Mary Korndoerfer
    Senior Applications Specialist, Bio-Optronics
12:00 pm - 1:15 pm

Lunch

1:00 pm - 2:00 pm

Site Operations Management Track

Recruitment/Enrollment

Check out how other sites are using technology to grow their patient database and manage outreach using CCCTMS and CCText. This session will also cover best practices in prescreening and screening processes to meet enrollment targets.

Session Type: Panel

Panel spots still available. Let us know you want to speak!

Speakers
  • Crystal Mendenhall
    Crystal Mendenhall
    Application Specialist, Bio-Optronics
  • Jeanine Estrada
    Jeanine Estrada
    Vice President of Marketing and Communications, Clinilabs
  • Sam Mjalli
    Sam Mjalli
    Analyst, Business Operations, High Point Clinical Trials Center

Central Research Management Track

Change Management Best Practices

Implementing technology to improve research operations can deliver many benefits but can also include its challenges. This session will share how to get buy-in from your team, how to work across multiple groups, and how to keep focus to achieve a successful implementation.

Session Type: Panel

Speakers
  • JW Brunson
    JW Brunson
    Consulting Product Analyst, Sarah Cannon
  • Peter Pirro
    Peter Pirro
    Project Manager, Bio-Optronics
  • Diana Morales
    Diana Morales
    Clinical Project Manager, Catholic Health Institute for Research and Innovation
  • Lori Zunich
    Lori Zunich
    Research Data Engineer, Carle
2:00 pm - 2:30 pm

Break

2:30 pm - 3:30 pm

Partnering for Success

Hear about the latest initiatives from our customer success team: our online user forum, upcoming improvements to training, and more!

Speakers
  • Kyle Byron
    Kyle Byron
    Application Specialist Manager
  • Maria Durkin
    Maria Durkin
    Vice President, Services, Bio-Optronics
  • Cristy Bell
    Cristy Bell
    Customer Support Specialist, Bio-Optronics
  • Luke Bernier
    Luke Bernier
    Deployment Services Manager, Bio-Optronics
3:30 pm - 4:00 pm

Conference Wrap Up

6:00 pm - 9:30 pm

Starry Night Soiree at the Memorial Art Gallery

Join us for a night under the stars at the Memorial Art Gallery. Explore the latest exhibits and celebrate the end of the 2019 CORE Conference.

Friday, September 13th
8:00 am - 9:00 am

Breakfast

9:00 am - 11:00 am

Recruitment, Marketing, and Advertising Master Class

This in-depth session will provide attendees to learn from the best on how to effectively market and advertise for their site to drive recruitment and increase study opportunities. It will include practical tips for improving traffic, conversions and growing your contact database.

Speaker
  • Adam Larabee
    Adam Larabee
    President, Rochester Clinical Research

Billing Compliance Master Class

Learn from the experts how to improve your organizations billing compliance. Learn the ins and out of coverage analysis and leave with a new level of understanding on how to ensure your billing and reimbursement processes are compliant.

Speakers
  • Dawn Pittinger
    Dawn Pittinger
    Senior Account Manager, Bio-Optronics
  • Kelly Willenberg
    Kelly Willenberg
    President, Kelly Willenberg, LLC